Cody Boyd

With over nine years of experience in technical support, transportation systems, and customer service, I currently serve as a Home-Based Senior Specialist for TCC Delivery Services at Target. My role focuses on ensuring seamless transportation logistics by addressing system and data issues, conducting in-depth research on escalations, and collaborating with leadership to drive process improvements. Leveraging my technical expertise and cybersecurity credentials, I strive to maintain high-quality operational standards and foster a collaborative team environment. At Target, I contribute to maintaining system efficiency through proactive monitoring and implementing timely solutions for technical challenges in delivery services. My strong understanding of transportation support and routing, combined with my ability to address escalated issues, enables me to support both internal and external partners effectively. Dedicated to operational excellence, I am committed to optimizing processes and enhancing team performance to meet organizational goals.